Privacy Policy

Privacy Policy

This policy explains what Talyn collects, why, how long we keep it, and what you can ask us to do with it. It covers the Talyn website, the app at app.talyn.ai, our APIs, and any interview or coding round run on our infrastructure.

1Who we are

Talyn is AI interview infrastructure operated by Talyn AI LLP, registered at Innov8, Millenia Business Park, Perungudi, Chennai, Tamil Nadu 600096, India 33AAXFT6885B1ZM. In this policy, "Talyn", "we" and "us" mean that entity. "You" means whoever is reading — a customer administrator, an interviewer, a candidate, a student, or a visitor to this site.

2Two different roles, and why it matters

Talyn handles personal data in two capacities, and your rights differ depending on which one applies:

• As a Data Fiduciary for data we decide the purpose of ourselves — account registration, billing, support conversations, marketing contacts and website analytics. For this data, you deal with us directly.
• As a Data Processor for candidate and student data processed on behalf of a customer — the employer or college that set up the req or the drive. They decide why the interview happens and what is asked; we run it on their instructions under a written agreement. If you are a candidate and want your interview data deleted or corrected, we will act, but we will also tell the customer, because their record is the one that governs the hiring decision.

3What we collect

Account and customer data

• Name, work email, phone number, job title, company or college name, and your chosen subdomain.
• Authentication data: password hashes, session tokens, single sign-on identifiers where used.
• Configuration you create: question banks, rubrics, role definitions, scoring weights, team members and their permissions.
• Billing data: plan, invoices, GST details and payment status. Card and UPI details are captured and stored by our payment gateway, never by Talyn.

Candidate and student data

• Identity and contact details: name, email, phone number, student ID and enrolment code where a campus drive applies, verified by one-time password at registration.
• Application material you submit: résumé, work history, education, links.
• Interview recordings: video and audio of the structured interview round, along with machine transcripts derived from them.
• Coding round data: code you write, test runs, execution output, timestamps and keystroke-level revision history within the sandbox.
• Integrity signals: tab-switch and window-focus events, paste events, and, only where the customer has switched vision proctoring on for that req, camera frames analysed for presence and framing. Where face analysis is used, we tell the candidate before the round starts and ask for consent; declining means the round cannot be taken with proctoring on, and the candidate can ask the employer for an alternative.
• Scores, rubric ratings, model-generated summaries and the ranked position on a shortlist.

Technical data

• IP address, approximate location derived from it, device type, operating system, browser and version, screen size.
• Log data: pages and endpoints requested, timestamps, referring URL, error traces.
• Cookies and similar technologies, described in the Cookie Policy.

4Why we process it, and on what basis

5AI, automated evaluation and model training

Talyn uses automated systems to transcribe interviews, evaluate code, apply the customer's rubric and rank candidates. Three commitments govern that:

• Scores are decision support, not decisions. Talyn does not reject candidates. A ranked shortlist is handed to the customer, and a human at the customer decides who moves forward. Customers agree in our Terms not to use Talyn output as the sole automated basis for a rejection.
• Flags are flags. A dropped camera, a lost connection or a tab-switch event is recorded on the scorecard for a human to weigh. It is not an automatic disqualification.
• We do not train models on your interviews. Candidate recordings, transcripts, code submissions and customer question banks are not used to train or fine-tune general-purpose models, ours or anyone else's. Where we use third-party model providers to process a request, we use enterprise endpoints contractually configured to exclude the content from provider training. We improve our own scoring only with aggregated, de-identified signals that cannot be traced back to a person.

A candidate who believes an evaluation was wrong may write to hello@talyn.ai. We will explain what the system measured and pass the request to the customer, who owns the hiring outcome.

6Who we share data with

We do not sell personal data, and we do not share it for third-party advertising. We share it in four situations:

• With the customer whose req or drive the candidate applied to — that is the entire point of the service.
• With sub-processors who run infrastructure on our behalf, under contract, limited to what the service needs:

• Where the law requires it — a valid order from a court or authority with jurisdiction. We notify the affected customer unless legally barred from doing so.
• In a corporate transaction — a merger, acquisition or asset sale, with notice to customers and the same protections carried over.

We will publish changes to this sub-processor list here, and notify customer administrators by email before a new sub-processor starts handling candidate data.

7How long we keep it

8Security

• TLS 1.2 or higher for all data in transit; AES-256 encryption at rest for recordings, code and database contents.
• Tenant isolation: each customer's reqs, question banks and shortlists are scoped to their own subdomain and cannot be read across tenants.
• Code submissions execute in ephemeral, network-restricted sandboxes that are destroyed after the round.
• Role-based access control, least-privilege internal access, and logged administrative actions. Access to candidate recordings by Talyn staff is limited to support and abuse investigation, is logged, and requires a documented reason.
• Multi-factor authentication available on customer accounts; enforced for Talyn staff.
• Regular dependency scanning, and independent penetration testing annually.

No system is perfectly secure. If a personal data breach occurs, we will notify the Data Protection Board of India and affected Data Principals as required under the DPDP Act, and affected customers without undue delay.

9Your rights

Under the Digital Personal Data Protection Act, 2023, if you are in India you may:

• Ask for a summary of the personal data we process about you and who it has been shared with.
• Ask us to correct data that is inaccurate, or complete data that is incomplete.
• Ask us to erase your data where the purpose it was collected for is finished and no law requires us to keep it.
• Withdraw consent at any time, as easily as it was given. Withdrawal does not undo processing already carried out, and withdrawing consent mid-interview ends the round.
• Nominate another individual to exercise your rights if you die or become incapacitated.
• Raise a grievance with us, and escalate to the Data Protection Board of India if our response does not resolve it.

If you are in the EEA or UK, you additionally have rights of access, rectification, erasure, restriction, portability and objection under the GDPR, and may complain to your local supervisory authority. If you are in California, you may request disclosure and deletion, and opt out of "sale" or "sharing" — Talyn does neither.

Write to hello@talyn.ai from the address on your account, or through the account settings page. We respond within 30 days and may ask for proof of identity first. Where you are a candidate and the data belongs to a customer's hiring record, we forward the request to that customer and confirm back to you.

10Children and students

Talyn is not intended for anyone under 18. Campus drives are run for enrolled students, and a placement cell that enrols a student under 18 must obtain verifiable parental consent before that student takes a round, as the DPDP Act requires. If we learn that we hold data from a child without that consent, we delete it.

11International transfers

Talyn's primary infrastructure is hosted in region ap-south-1, Mumbai. Some sub-processors may process data outside India. Where that happens we rely on contractual safeguards, including standard contractual clauses where the GDPR applies, and we do not transfer data to any territory restricted by the Central Government under the DPDP Act.

12Grievance Officer

In accordance with the DPDP Act, 2023 and the Information Technology Act, 2000 and rules made under it:

13Changes to this policy

We update this policy when the service or the law changes. The effective date at the top always reflects the current version. For changes that materially affect how candidate data is handled, we notify customer administrators by email at least 14 days before they take effect, and keep the previous version available on request.

Terms of Service

These terms govern your use of talyn.ai, app.talyn.ai, api.talyn.ai and every interview or coding round run on Talyn. By creating an account, taking a Talyn interview, or paying an invoice, you accept them.

1Definitions

• Talyn, we, us — Talyn AI LLP, Innov8, Millenia Business Park, Perungudi, Chennai, Tamil Nadu 600096, India.
• Customer — a company, college or placement cell that subscribes to a plan.
• Candidate — an individual who takes an interview or coding round on Talyn, including a student enrolled in a campus drive.
• User — anyone with an account, whether a Customer's team member or a Candidate.
• Service — the Talyn platform, including structured AI video interviews, sandboxed coding rounds, scoring, shortlists, question banks and APIs.
• Customer Data — everything a Customer or its Candidates submit: question banks, rubrics, recordings, code, scores and shortlists.

2Eligibility and accounts

• You must be 18 or older and able to form a binding contract. If you accept on behalf of an organisation, you confirm you are authorised to bind it.
• You are responsible for the accuracy of your account details, for the security of your credentials, and for everything done under your account. Tell us at hello@talyn.ai immediately if you suspect unauthorised access.
• One account per person. Accounts may not be shared, resold or transferred without our written consent.
• We may refuse, suspend or close an account that breaches these terms.

3Plans, trials, fees and taxes

• Free trial. Where offered, a trial runs for the stated period or usage limit. We may change or withdraw trial terms for future signups at any time.
• Subscriptions. Company plans start at ₹3,499 per month. Campus plans are quoted per academic year against enrolled students. Student plans are billed yearly. Prices are shown on the pricing page and in your order.
• Billing. Fees are charged in advance for each billing cycle and renew automatically until cancelled. You authorise us and our payment gateway to charge your selected payment method on each renewal.
• Taxes. All prices are exclusive of GST and any other applicable taxes, which are added at the prevailing rate. Provide a valid GSTIN if you need input credit.
• Failed payments. If a charge fails we retry and notify you. Access may be suspended if an invoice is more than 7 days overdue, and reinstated on payment.
• Price changes. We give at least 30 days' notice before a price change takes effect on your renewal. Continuing after that date is acceptance; cancelling before it avoids the new price.
• Refunds and cancellation are governed by the Refund & Cancellation Policy, which forms part of these terms.

4What the Customer is responsible for

Talyn provides interview infrastructure. The hiring decision, and the legal duties that come with it, remain the Customer's. By running a req or a drive you confirm that you will:

• Use the Service only for genuine assessment connected to a real role or placement drive.
• Tell candidates, before they start, that the round is recorded and machine-evaluated, and obtain the consent that applicable law requires. Where vision proctoring is enabled, disclose that too.
• Have a human review scores and recordings before any adverse decision. Talyn output must not be the sole automated basis for rejecting a candidate.
• Configure question banks and rubrics that are job-related and lawful, and not discriminate on any ground protected by applicable law.
• Offer a reasonable alternative or accommodation to a candidate who cannot take a standard round for reasons of disability or access, and handle such requests yourself.
• Comply with data protection law in your own right for the candidate data you control, including the DPDP Act, 2023.

5Acceptable use

You may not, and may not permit anyone else to:

• Impersonate another person in an interview, take a round on someone else's behalf, or use a remote assistant, a second device or an unauthorised AI tool to answer questions, except where the Customer has expressly permitted it for that req.
• Circumvent, disable or interfere with proctoring, tab-switch detection or the sandbox.
• Record, copy, republish or distribute question banks, prompts or coding problems, or another candidate's recording, code or scores.
• Scrape, crawl, bulk-download or reverse engineer the Service, or probe it for vulnerabilities without our written permission. Responsible disclosures are welcome at hello@talyn.ai.
• Upload malware, run code intended to escape or abuse the sandbox, mine cryptocurrency, or use the compute for anything unrelated to the assessment.
• Upload unlawful, infringing, defamatory or harassing material, or personal data you have no right to share.
• Resell, white-label or provide the Service to a third party without a written agreement with us.
• Use the Service to build a competing product, or to benchmark it for publication without our written consent.

Suspected breaches may result in a flagged scorecard, suspension, or termination. Integrity flags raised against a candidate are shared with the Customer for a human to assess.

6Candidate rounds, integrity and interruptions

• Interview invites are valid for 72 hours from issue unless the Customer sets otherwise.
• Tab-switch detection for the interview round runs with zero tolerance by default. Coding rounds allow a small logged margin, because reading documentation is not cheating.
• If a connection or camera drops, the session pauses rather than fails, and the event is logged as a flag for a human to weigh.
• Vision proctoring is opt-in per req and is disclosed to the candidate before the round begins.
• Talyn does not guarantee that any candidate will be shortlisted, interviewed further, or hired.

7Ownership

• Your data stays yours. Customers own their Customer Data. Candidates retain rights in their own recordings and code submissions.
• You grant Talyn a worldwide, non-exclusive, royalty-free licence to host, process, transmit, transcribe, analyse and display Customer Data solely to provide, secure and support the Service, and as instructed by the Customer. This licence ends when the data is deleted.
• Our platform stays ours. Talyn owns the Service, its software, models, scoring methodology, interfaces, documentation, name and marks. Nothing here transfers any of it.
• Feedback. If you send us suggestions, we may use them without obligation or compensation.
• Aggregated insights. We may publish statistics derived from de-identified, aggregated usage that do not identify any Customer, Candidate or role.

8Confidentiality

Each party will protect the other's non-public information with at least reasonable care, use it only for the purpose of this agreement, and disclose it only to personnel and contractors bound by equivalent obligations. This does not cover information that is public through no fault of the recipient, independently developed, or lawfully received from a third party. Disclosure compelled by law is permitted with notice where legally allowed.

9Availability and support

We aim for high availability but the Service is provided on an "as available" basis. Planned maintenance is announced in advance where practical. Support runs by email at hello@talyn.ai, Monday to Friday, 10:00 to 19:00 IST, excluding Indian public holidays, with a first response target of one business day. A contractual uptime commitment, if any, applies only where set out in a signed order form or a separate service level agreement.

10Third-party services

The Service integrates with third parties, including applicant tracking systems, payment gateways, identity providers and model providers. Their terms govern their services. We are not responsible for a third party's availability, acts or omissions, and an integration may change or end if a third party changes its own terms or APIs.

11Suspension and termination

• You may cancel at any time from account settings; cancellation takes effect at the end of the current billing cycle.
• We may suspend access immediately for non-payment, a security risk, a legal requirement, or a serious breach of section 5, and will tell you why.
• Either party may terminate for material breach that is not cured within 30 days of written notice.
• On termination, access ends and Customer Data is available for export for 60 days, then deleted in line with the Privacy Policy. Fees already paid are not refunded, per the Refund Policy.
• Sections on ownership, confidentiality, disclaimers, liability, indemnity and governing law survive termination.

12Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, or that the Service will be uninterrupted, error-free or secure.

Specifically: Talyn does not warrant that a score, ranking, transcript, integrity flag or summary is accurate, complete or free from error or bias. These are probabilistic outputs of automated systems and are intended as decision support for a human reviewer. You use them at your own risk and remain responsible for any hiring decision you make.

13Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, goodwill, data or business opportunity, whether or not the possibility was known.

Talyn's total aggregate liability arising out of or relating to the Service, in contract, tort or otherwise, is limited to the amount you paid Talyn in the twelve months immediately preceding the event giving rise to the claim. Where you have paid nothing — a free trial, or a candidate using the Service without charge — that cap is Rs. 10,000

Nothing here excludes liability that cannot be excluded by law, including for fraud, wilful misconduct, or death or personal injury caused by negligence.

14Indemnity

You will defend and indemnify Talyn against third-party claims, and resulting losses and reasonable legal costs, arising from: your Customer Data; your use of the Service in breach of these terms or applicable law; your hiring decisions; your failure to give candidates the notice or consent that law requires; or your breach of employment, anti-discrimination or data protection law. Talyn will defend and indemnify you against third-party claims that the Service as provided by us infringes an Indian intellectual property right, provided you notify us promptly and let us control the defence.

15Governing law and disputes

These terms are governed by the laws of India. Talk to us first — most disputes end at hello@talyn.ai. If a dispute cannot be resolved within 30 days of written notice, it will be referred to arbitration under the Arbitration and Conciliation Act, 1996, before a sole arbitrator appointed by mutual agreement, seated at Chennai, conducted in English. Subject to that, the courts at Chennai, Tamil Nadu have exclusive jurisdiction. Nothing prevents either party from seeking urgent interim relief from a court.

16General

• Changes. We may update these terms. Material changes are notified by email or in-app at least 14 days before they take effect. Continuing to use the Service after that date is acceptance. If you do not agree, cancel before the date.
• Entire agreement. These terms, the Privacy, Cookie and Refund policies, and any signed order form make up the whole agreement between us on this subject.
• Order of precedence. A signed order form or enterprise agreement prevails over these terms to the extent of a conflict.
• Assignment. You may not assign without our written consent. We may assign to an affiliate or in a merger or sale of assets.
• Severability and waiver. If a provision is unenforceable, the rest stands. Not enforcing a right is not a waiver of it.
• Force majeure. Neither party is liable for delay or failure caused by events beyond reasonable control.
• Notices. To Talyn: hello@talyn.ai, copied to the registered address above. To you: the email on your account.

Cookie Policy

Cookies are small files a site stores in your browser. This policy covers cookies and similar technologies — local storage, session storage and pixels — on talyn.ai and app.talyn.ai.

1Categories we use

2Named cookies

Interview and coding rounds also use browser local storage to hold answer drafts and code between keystrokes, so a refresh does not lose work. That data is cleared when the round is submitted.

3Your choices

• Our banner. On your first visit you can accept or reject non-essential cookies, and change that later from the cookie settings link in the footer.
• Your browser. Every major browser lets you block or delete cookies. Blocking strictly necessary cookies will break sign-in and interviews.
• Do Not Track. We do not respond to DNT signals, because there is no agreed standard for what compliance means. We keep analytics minimal instead.

4Changes

When we add or remove a cookie we update this page and the date above. Questions to hello@talyn.ai.

Refund & Cancellation Policy

This policy applies to every paid Talyn plan — company, campus and student — and forms part of the Terms of Service.

1Free trial

Talyn offers a free trial so you can run one of your actual open roles, with your own question bank, before paying anything. Use it. Nothing is charged during the trial, and the trial ends without obligation if you do not subscribe.

2Cancellation

• Cancel any time from account settings, or by writing to hello@talyn.ai from the email on the account.
• Cancellation stops the next renewal. It does not end the current cycle: your plan stays active, and reqs keep running, until the last day you have paid for.
• After that date the account moves to a closed state. Customer Data remains available for export for 60 days, then is deleted.
• Cancelling a campus plan mid-year stops the renewal at the end of the academic year term already paid for.

3Refunds

Subscription fees are non-refundable once a billing cycle has begun. That includes partial months, unused interview volume, reqs you did not run, drives that were postponed, and seats you stopped using. We charge the same whether you run one req or forty, so we do not meter back unused capacity.

We do issue refunds in these cases:

We do not refund where an account is terminated for breach of the Terms, including impersonation, proctoring circumvention or misuse of the sandbox.

4How to request a refund

1. Email hello@talyn.ai from the address on the account, within 30 days of the charge.
2. Include the invoice number, the payment date and a line on what happened.
3. We acknowledge within 24 hours and decide within 5 business days.
4. Approved refunds go back to the original payment method within 5 to 7 business days of approval. Your bank or card issuer may take a further cycle to show it. We do not refund to a different instrument.

Refunds are made in Indian Rupees. Any foreign exchange difference, card network fee or bank charge is not reimbursable.

5Chargebacks

If something looks wrong, write to us before raising a chargeback — we will almost always sort it out faster. Accounts with an open chargeback may be suspended until the dispute is resolved.

6Changes

We may update this policy. The version in force is the one published on the date of your charge.

Frequently Asked Questions

If your question is not here, write to hello@talyn.ai and a person will answer.

Contact Us

One address reaches us for everything. It is read by people, not a queue that goes nowhere.

1What to send where

2Escalation

If our answer does not resolve your grievance, a Data Principal in India may escalate to the Data Protection Board of India under the Digital Personal Data Protection Act, 2023. Users in the EEA or UK may complain to their local supervisory authority.